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Australian millennials, with the support of tech, are driving change in Australian food culture.
The snack occasion, now worth $7B to Australia’s foodservice industry, is experiencing a renaissance.
Foodservice loyalty programs give operators a way to engage with and learn about their customers — and keep them coming back.
Australia’s economy is expected to grow at 1.8%, which would mark the slowest rate of growth since 2009. Although employment levels have grown further and wage growth is starting to improve, consumer sentiment was noticeably softer than last year, posing some uncertainty on the outlook for household consumption.
Older Millennials and the 50+ age group drove gains in foodservice. For both groups, conservative spending behaviour is a defining characteristic.